This Privacy Policy explains how Vivid Salon Suites (“we,” “our,” or “us”) collects, uses, discloses, and protects personal information of users (“you” or “your”) of the Vivid Salon Suites website located at vividsalonsuites.com (“Website”), mobile application, or other online services or platforms (collectively, the “Services”), as well as our interactions with you on third-party platforms such as social media.
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Services.
1. Information We Collect
We collect personal information about our users in various ways, including information you provide directly to us, information collected through your use of our Services, and information obtained from third-party sources.
Information You Provide to Us: We collect information you give us when you use the Services. For example, when you visit our website, create an account, participate in a survey or promotion, or use our in-salon Wi-Fi service, we may ask for information such as your name, email address, year of birth, gender, street address, or mobile phone number. We may also collect payment information, such as your credit card number, security code, and expiration date, to process financial transactions. We may also collect information about the products you buy, including where and how frequently you buy them or your use of discount codes or coupons.
Information About Your Use of the Services: We may collect information about your use of the Services, including:
• Device Information: Such as your hardware model, IP address, unique device identifiers, operating system version, and device settings.
• Usage Information: Such as the services you use, the time and duration of your use, and information about your interactions with our content.
• Location Information: Such as your IP address, GPS signal, or information about nearby Wi-Fi access points and cell towers.
Information From Third-Party Sources: We may receive information about you from publicly and commercially available sources, which we may combine with other information we receive from or about you. For example, we may receive information from social media sites if you connect to the Services through those sites.
Other Information We Collect: We may also collect other information about you, your device, or your use of the Services as described to you at the point of collection or otherwise with your consent.
2. How We Use Information
We may use the personal information we collect for various purposes, including:
• To respond to your inquiries or requests.
• To provide and manage the products and services you request.
• To process reservations or bookings.
• To improve our Services and user experience.
• To analyze and enhance our marketing and advertising efforts.
• To comply with legal requirements and protect our rights.
3. Sharing of Information
We may share your personal information with the following categories of third parties:
• Affiliates: We may share information with our affiliated companies to provide offers that may be relevant to you and to improve our Services.
• Business Partners: We may share your information with business partners to provide you with Services you request. For example, if you sign up for a promotion offered by another company, your information may be shared with that company.
• Service Providers: We may share information with companies providing services on our behalf, such as hosting vendors, advertising service providers, data analytics companies, and payment processors.
• Social Media Services: If you connect a social media account with the Services, we may share your information with that social media platform.
• Legal Requirements: We may disclose your information as required by law or to protect our users, Services, employees, or agents.
• Corporate Transactions: We reserve the right to transfer information in the event of a sale or transfer of our business or assets.
• With Your Consent: We may share information with third parties with your consent or at your direction.
• Aggregated Data: We may provide aggregated information, and data with personal identifiers removed, to third parties to describe how our customers are using the Services.
4. Online Advertising and Cookies
We and other companies that provide advertising and other services on our Services may use cookies, web beacons, and similar technologies to facilitate administration and navigation, improve our Services, and deliver targeted advertising. You may manage your cookie preferences through your browser settings.
Interest-Based Advertisements: We may use third parties to serve advertisements on our Services and on other websites and digital platforms. These companies may use cookies, web beacons or other technologies to report certain information about your visits to our Services and other websites (such as web pages you visit and your response to ads) in order to measure the effectiveness of our marketing campaigns and to deliver ads that are more relevant to you, both on and off our Services. To learn more and to opt-out of having your information used by these companies for online behavioral advertising purposes, please see “Choices with Respect to Interest-Based Advertisements” below. We may also use services provided by third parties (such as social media platforms) to serve targeted ads to you and others on such platforms. We may do this by providing a hashed version of your email address or other information to the platform provider.
Cookies: “Cookies” are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions and across one or more sites. Cookies serve many useful purposes. For example:
• Cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit a Service.
• Cookies can help us and third parties understand which parts of our Services are the most popular because they help us see which pages and features visitors access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Services and provide you with a better experience.
• Cookies help us and third parties understand which ads you have seen so that you don’t receive the same ad each time you access a Service.
Most browsers accept cookies automatically but can be configured not to do so. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable cookies, it may interfere with the functioning of the Services.
Beacons: We, along with third parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you both on and off the Service.
Do-Not-Track Signals and Similar Mechanisms: Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, the Services currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
5. Privacy and Access Choices Available To You
Choices With Respect To Cookies and Similar Technologies: You may block cookies and similar technologies in your browser or device settings, as and if permitted by such device.
Manage Your Account: You may access, modify or delete your account on the settings or profile page, or by contacting us at info@vividsalonsuites.com with such written request.
Data Access: Subject to applicable law, you may also have a right to access, update, and correct inaccuracies in other personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in the personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.
Email Promotions: You may opt out of receiving commercial email, text message, and other electronic messages from us by following the instructions contained in those messages.
6. Data Security
We have in place physical, electronic and managerial procedures to protect personal information in our custody and control against loss, theft and unauthorized access, use, modification, and disclosure. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our Services, nor can we guarantee that the information you provide will not be intercepted while being transmitted to us over the Internet.
7. Other Important Information
Children’s Privacy: We do not knowingly collect any personal information from children under the age of 13 without parental consent unless permitted by law. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law.
Links to Third-Party Sites: Our Services may link to third-party websites and services that we do not operate and are outside of our control. We are not responsible for the security or privacy of any information collected by other websites or other services. Please exercise caution and review the privacy statements applicable to the third-party websites and services you use.